What Our Patients Are Saying
Everyday we receive thoughtful letters and emails from our patients and their families. Here are just some of what our patients say about us:
"...It was by far the best mammogram I have ever had! When I have had mammograms at XXX (another hospital) I have been so uncomfortable. The technician at Littauer told me that because of the digital equipment they use, they have they do not have to press down as hard. And it was fast! My appointment was at 10:30, I filled out my paperwork and by 10:32 I was in. They are the best!"
MaryAnne
Canajoharie
August 12, 2010
"I was a patient at NLH/ER yesterday (June 29, 2010) after breaking my arm in a fall. Since I cannot type, I asked my husband to convey my appreciation on my behalf. From the moment of my arrival, all of the staff was attentive and professional and focused on my needs. Both the ER and Radiology/Xray staff made my discomfort more bearable. Special appreciation to ER RN Brandi Maye, Dr. Gorgas and attending RN Kathleen Possillico. Please extend a big thank you to all. I could not have been treated any better. As bad as it was it was for me it was really a great experience. And they were also so nice to my husband. I am feeling better and am awaiting a full recovery. Thank you."
Ms. Carol Lebo
Gloversville, NY
Submitted to our website
June 30, 2010
"I would like everyone to know of the excellent health care services we have in this area. I just wanted to express my heartfelt thanks for your care and assistance throughout my ordeal."
June 11, 2010
Richard N. Shafer
Gloversville
Letter to the Editor,
Leader Herald
"I have never been so happy with a medical practice. Everyone I encounter in this building, even if they are not caring for me or my children leaves me feeling respected and acknowledged. I tell everyone (I care about) about this place!"
June 3, 2010
Rebecca
Johnstown
"I am writing to thank you for all your help the last few days between my husband's test results and then mine.
In this day and age when everyone seems too busy to stop and help I wanted you to know how much I appreciate your kindness, your professionalism and your helpfulness. Thank you for everyone!"
Jean, Northville
May 21, 2010
A letter to Priscilla Person in Diagnostic Imaging
"Last week, our oldest daughter experienced some health issues, requiring transportation to Nathan Littauer Hospital. She was admitted to pediatrics for two days. She is well again now.
We have many people to thank. First, a special thanks to ASFC's Don Frye and Wayne Allan. You guys were awesome, both true professionals. We will never forget all that you did for us, especially the quick response time. Thanks for staying with me in the ED and reassuring me. Thanks seems so inadequate at this time. We are very lucky as a community to have people like you in the field.
Thanks so very much to Dr. Laurie Gorgas, ED. Your kind words and professional, caring manner all mean the world to me. You did a great job with her.
Thanks to Eileen and Chantelle, and all of you who were on duty. You are great nurses. I'm so proud of you.
Thanks to all the fine ladies in pediatrics. You took great care of Taylor and the rest of us, too.
Thanks to our dear friend Dr. Robert Werblin, who spent hours of his own time (while not on duty) talking and reassuring. We love you, Doc.
Thanks to Dr. Kumar and Dr. James for caring for Tay. And thank you to all my friends and co-workers who came to see us, asked how she was, called, and sent flowers, treats and your love. Thanks to all of Taylor's friends for visiting and being there when she needed you.
I hope I didn't forget anyone. Just know as a family, we thank you all from the bottom of our hearts for all you did.
Nathan Littauer Hospital is a wonderful place filled with great people. I'm proud to be part of that team."
CHARMAINE D. MISKINIS, RN
April 4, 2010
Mayfield
Dear Nurses,
Thank you all for the recent care of my dad, Jim Stewart. I know you saw him at his worst, but worked hard to get him through his infection and then back to the mild mannered, kind man that he truly is. On behalf of my family, thank you for your dedication, hard work and cheery smiles. All that you did for dad is greatly appreciated.
Thank you,
Jane Stewart Broderick
March 2010
I fell on black ice and came to your ER on February 11th. Everyone was so kind and caring during the 3 hours I was there. I was so pleased my follow-up instructions were sent to my own doctor.
Elise, February 2010
I enjoyed visiting today! Employees were great as was the doctor!
"Ann" January 4, 2010
My visit to see Doctor Carstens was extremely helpful and pleasant. She always makes you feel very comfortable and informed about your condition.
John, December 18, 2009
Very Satisfied!
Name withheld, December 18, 2009
As always, Dr. Dowling and all of his staff are so helpful. I feel really good and I am so happy.
Stephanie, December 15, 20009
Dr. Nguyen is a doll. I loved her. She is an excellent doctor- good listener and did not rush exam/assessment. Good and thorough history taken. A gentle exam. Made me at ease during a "nervous" time. Thank you very much for making my experience a good one.
Elaine, December 4, 2009
"At night we were given blankets and pillows, and at that point they felt so good that it was better than a four-star hotel. Truly the grace and kindness of the nurses and staff shown throughout our stay has come to define hospitality, in the holiest sense, to me.
Sarah, November 2009
We were allowed to stay there around the clock. We (the patient's family) were treated with incredible kindness and accommodation. We were offered an endless supply of coffee and Danish, the comfort of blanket and pillows and all was offered with courtesy and a smile.
Margaret, September 2009
I was scheduled to have surgery. I was really satisfied at the way Cindy in Primary Care set up all of my appointments before and after surgery. And there were a lot of them!
Name withheld, June 2009
On time, courteous and polite!
Carol, June 2009
Dr. Fotidar and the staff are the best! I have always been treated with care and can say I am comfortable with everyone here.
Donald, May 2009
Perfect everytime!
Name withheld, May 2009
Dr. Nyugen was very helpful, friendly and informative. I am 37 weeks pregnant and very relaxed about delivery now.
Nicole, May 2009
Nathan Littauer saved my life!
Eleanor, April, 2009
