Littauer’s A.C.E. Award presented to some valued employees

Littauer’s A.C.E. Award presented to some valued employees

 

GLOVERSVILLE, NEW YORK (May 1, 2018) – “People helping people,” that’s what Nathan Littauer Hospital & Nursing Home is all about.

One of Littauer’s highest honors to receive is the A.C.E. Award. A.C.E. is an acronym meaning Awards Celebrating Employees. The award is given to any employee who does something extraordinary outside the scope of their role within the organization.

On April 16, three Nathan Littauer Hospital and Nursing Home employees were surprised with the A.C. E. Award before their peers. The Rev. Bonnie Orth, Pamela Bell and Alexis Hayes, RN, each received the award for their extraordinary work done outside the scope of their role within the organization. Paying their own way, and carrying in all supplies – Orth, Bell and Hayes joined 31 others and traveled to Pachaj, Guatemala in February for nine days to provide care to Guatemalan residents.

On Friday, April 6, Melissa A. Bown, ANP, employee health and infection prevention manager was driving to work when she witnessed a severe car accident. She quickly pulled over, called 9-1-1, and proceeded to check on the two drivers.

Smoke was filling the one vehicle from the dashboard. Bown assured the driver help was on the way and went on to open the vehicle doors allowing for ventilation. She then went to check on the other driver. Unable to open the vehicle doors due to the impact of the accident, Bown could only assure this driver to remain calm and help was on the way.

Bown feels she did nothing out of the ordinary that anyone would have done. Yet, her calm, assurance and professionalism were to be celebrated when she was then nominated for an A.C.E. Award. She received her award on April 19 before a gathering of her peers.

Littauer is very proud of these special employees. Their compassion and humanitarian efforts have gone far beyond what they bring to Littauer every day. For these reasons, they are each recognized.

 

 

Littauer A.C.E. Award winners Alexis Hayes, RN, left, Pamela Bell and the Rev. Bonnie Orth presented on April 16.

Littauer A.C.E. Award winner Melissa A. Bown, ANP, presented on April 19

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Three honored by NLH for community service

Alexis Hayes, left, Pamela Bell, and the Rev. Bonnie Orth, right, with their ACE Awards they received Monday at Nathan Littauer Hospital. (The Leader-Herald/Briana O’Hara)

Rev. Bonnie Orth, left, Alexis Hayes, and Pamela Bell, right, each receive the ACE Award at Nathan Littaeur Hospital on Monday. (The Leader-Herald/Briana O’Hara)

A story from our media partner, The Leader Herald, April 17, 2018

Briana O’Hara/Reporter

 

GLOVERSVILLE — Three Nathan Littauer Hospital and Nursing Home employees were surprised with the A.C. E. Award — Awards Celebrating Employees –which they received Monday. The Rev. Bonnie Orth, Pamela Bell and Alexis Hayes each received the award for their extraordinary work done outside the scope of their role within the organization.

Carla Kolbe, public relations coordinator at Nathan Littauer said this is one of the most prestigious awards given. She said within the last five years, only three A.C.E. awards have been given.

“On behalf of Littauer, I’d like to say how very proud we are of these three employees,” Kolbe said. “Their compassion and humanitarian efforts have gone far beyond what they bring to Littauer every day. For these reasons, they are recognized.”

Orth, Bell and Hayes joined 31 others and traveled to Pachaj, Guatemala in February for nine days to provide care to Guatemalan residents who don’t get the same medical treatment as we do in the United States.

While in Guatemala, Orth held a two-day Domestic Violence Women’s Retreat for a total of 100 women — 50 women each day. Orth said women don’t have as many options when it comes to domestic violence in Guatemala. She goes every year and holds workshops for the women and gives them each a gift bag. She said she does an exercise with the women and asks them if they were queen for a day what they would do.

“They have some really profound answers like ‘I would make sure every child in the village could eat today and have a full stomach.’ That’s what they would wish for because that shows you that does not happen,” Orth said.

“I think that it’s really nice that they recognized us,” Orth said of the award. “It was nice to take employees from the hospital and make a difference in the greater community and by greater I mean outside this country.”

Hayes worked the medical clinic while in Guatemala, along with one doctor and four nurses. There they treated about 180 medical patients.

“I was very excited to take part again in the mission for the second time,” Hayes said. “It’s such an awarding thing to do with your life. I’m so grateful for what we have here in our country. And it was wonderful to meet the natives down there; they were so kind.”

Hayes said when she was working in the medical clinic, there was so little they could do for the patients, but were able to give them medications they brought to Guatemala.

“They are so grateful that we are able to do just that little bit for them,” Hayes said. “Even if we can make them feel better for a month , they hug you and kiss you and it’s just so rewarding.”

Orth said some of the patients had walked four hours just to get to the clinic to get treatment and some had to walk with kids.

When in Guatemala, Bell worked in the dental clinic along with two dentists, one hygienist and staff treating about 187 dental patients. There they painted children’s teeth with fluoride which prevents them from getting cavities.

This was Bell’s second time going to Guatemala.

“It was rewarding,” she said. “It was work, but it was good work. It was helping them and they also helped us.”

Bell said some of the patients in the dental clinic were scared, but trusted them even though the doctors, nurses and staff were the foreigners. She said one of the patients thanked them by giving them each a piece of fabric she had woven herself by a means of thanking them.

“We had a few days to ourselves too which was nice to see the culture,” Bell said.

The three also had an eye clinic and dispensed approximately 130 pairs of eyeglasses.

There were also workers there who built a second story cement classroom for a school and a built a covered play area in which the workers dug a 6 foot deep and 24 feet around trench.

Hayes, Orth and Bell also faced a few struggles while on the trip. Hayes explained how they didn’t have access to any blood work, X-rays or anything and had to go by the symptoms the patients were telling them and it all had to be done through an interpreter because they spoke Spanish. Orth said many of them didn’t even speak Spanish, but an indigenous language.

Other struggles the three faced were bringing in donations. Orth said they had 58 suitcases filled of donations, but the airlines were not cooperative, so they had to pay $2,000 to bring the suitcases through.

“Nathan Littauer donated a lot of medical supplies and we brought those with us. The dentist had 12 suitcases of dental supplies,” Orth said. “A lot of the times, the airlines will let non-profits bring in free luggage and they were not as cooperative as we hoped.”

Orth described Guatemala City as similar to New York City, but people are walking around with uzi’s and guns. She said the small village where they were was similar to size as Mayfield. She said Guatemala City was the only place she did not feel safe.

Overall, Orth said the trip was a lot of work, “but it was worth it.”