Littauer Primary Care earns national recognition

Littauer Primary Care earns national recognition

Littauer Primary Care earns national recognition for Patient-Centered Care

NCQA Patient-Centered Medical Home™ standards emphasize enhanced care through patient-clinician partnership

GLOVERSVILLE—TheREC_PCMH11(NCQA) announced the Primary and Specialty Care Centers of Nathan Littauer Hospital have received NCQA Patient-Centered Medical Home (PCMH) Recognition for using evidence-based, patient-centered processes that focus on highly coordinated care and long‐term, participative relationships.


“We are pleased that the NCQA has recognized our high-quality of medical care being provided at all eight of our Primary and Specialty Care Centers. We have all focused on becoming a Patient-Centered Medical Home (PCMH) because we believe that is what is best for our community” said Patrice McMahon, Vice President of Primary Care for Littauer. “We have collaborated with our entire medical team and spent the last several years investing in and reforming our practice to provide better, more comprehensive care for our patients.“


The NCQA Patient-Centered Medical Home is a model of primary care that combines teamwork and information technology to improve care, improve patients’ experience of care and reduce costs. Medical homes foster ongoing partnerships between patients and their personal clinicians, instead of approaching care as the sum of episodic office visits. Each patient’s care is overseen by clinician-led care teams that coordinate treatment across the health care system. Research shows that medical homes can lead to higher quality and lower costs, and can improve patient and provider reported experiences of care.


“NCQA Patient-Centered Medical Home Recognition raises the bar in defining high-quality care by emphasizing access, health information technology and coordinated care focused on patients,” said NCQA President Margaret E. O’Kane. “Recognition shows that Littauer has the tools, systems and resources to provide its patients with the right care, at the right time.”


To earn recognition, which is valid for three years, Littauer demonstrated the ability to meet the program’s key elements, embodying characteristics of the medical home. NCQA standards aligned with the joint principles of the Patient-Centered Medical Home established with the American College of Physicians, the American Academy of Family Physicians, the American Academy of Pediatrics and the American Osteopathic Association.

To find clinicians and their practices with NCQA PCMH Recognition, visit


NCQA evaluates nine Physician Practice Connections®-Patient Centered Medical HomeTM standards, including 10 “must-pass” elements, which can result in one of three levels of recognition. Level 3 is the highest level of recognition. The PPC-PCMH program reflects the input of the American College of Physicians, American Academy of Family Physicians, American Academy of Pediatrics, American Osteopathic Association, and others.


“With a PCMH, our patients’ health should improve as we strive to provide seamless coordinated care” added Littauer’s McMahon.



About NCQA

NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. NCQA’s Web site ( contains information to help consumers, employers and others make more informed health care choices.


Nathan Littauer Hospital and Family of Health Services serves Fulton, Montgomery, and Hamilton Counties in Upstate New York with a full-service 74-bed acute care hospital, eight primary care centers, a nursing home and a community education center. The hospital was founded in 1894, has 1,000 employees and recently hosted ground-breaking spine surgeries. For more information please visit