Amy Ellsworth, NLH Goodwill Employee for the Year

Amy Ellsworth, NLH Goodwill Employee for the Year

Littauer recently announced their 2014 Goodwill Employee of the year. Amy Ellsworth, Office Coordinator of the Gloversville Primary & Specialty Care Center was the recipient of the honor. Ellsworth, a 14-year Littauer employee was nominated by her peers for her professional work ethic and endless compassion.

At a hospital-wide award ceremony held Thursday, March 5, Littauer President and CEO Laurence E. Kelly said, “It takes all 1000 Littauer employees to do what we do for our patients and community. Not all of us are hands on, but we are here to support behind the scenes.”

There were many examples of Ellsworth’s commitment to excellence. For example, a patient attributed Ellsworth’s intuitiveness to saving her life. The patient was in the parking lot refusing to come in and Ellsworth went outside to encourage her to enter the primary care center. Refusing to take no for an answer, Ellsworth got a wheelchair and brought the patient in. The patient was having a heart attack, and Ellsworth’s persistent actions most likely saved her life that day.

“I’m a bit overwhelmed by this honor” said Ellsworth.

Ellsworth was one of three top extraordinary finalists for the award. Second runner-up was Nicole Cleary, a Registration Representative. She was the 2014 third quarter Goodwill Award recipient. Cleary’s positive attitude and genuine smile, along with her outgoing personality with patients and co-workers made her an obvious choice as a finalist.

First runner-up was Jessica Insogna, a Radiology Office Rep in Littauer’s Diagnostic Imaging Department. Insogna enjoys working with patients and has been employed by Littauer since 2006. Insogna was the 2014 first quarter Goodwill Employee recognized for her kindness, compassion, and professionalism.

Ellsworth was presented with a bouquet of flowers, a plaque, gift certificate, check and a privileged hospital parking spot for a year. Her family was also present for the ceremony. Ellsworth’s family is from Galway and she resides in Mayfield with her fiancé Todd Brown.

Photo – 2014 Goodwill Employee of the Year Amy Ellsworth, center, first runner up was Jessica Insogna, left, and Nicole Cleary at right

Littauer announces Nicole Cleary, the latest Goodwill Award recipient

GLOVERSVILLE – Nathan Littauer Hospital & Nursing Home has announced Nicole Cleary, a Registration Representative in Littauer’s Patient Registration is the recipient of the Goodwill Employee for the third quarter of 2014.


Nicole’s positive attitude, genuine smile, along with her friendly and outgoing personality with patients, and co-workers made her an obvious choice for the honor.


“Her willingness to go above-and-beyond her job details has created a total success story here at Littauer” said Littauer President and CEO Laurence Kelly. “Employees like Nicole allow us to do here at Littauer what we do best. Work sometimes behind the scenes is critical to our patient success, and allows us to strive with better programs and equipment for the community.”


“This is pretty special” said Cleary. “It’s nice to be recognized for something you love to do.”


Cleary went on to explain about a patient who was not feeling well and was understandably miserable. “He wasn’t responding to my questions, so I sang them to him. By the end of his visit he jokingly wanted to marry me!”

The NLH Goodwill award is given out quarterly and once annually to an employee, recognizing goodwill and promoting “people caring for people.” Nicole received a plaque on the NLH Hall of Fame, a monetary award, and a preferred parking space.


Recipients for the award are nominated by NLH employees, providers or patients, and submitted to the Goodwill Committee, where in a blind format they are selected. Quarterly employees are among other nominations for the NLH Goodwill Employee of the Year.


PHOTO CAPTION: Littauer President and CEO Laurence Kelly with NLH third quarter Goodwill Award honoree Nicole Cleary

Littauer President and CEO Laurence Kelly with NLH third quarter Goodwill Award honoree Nicole Cleary