Phil Guild as 2019 Third Quarter Goodwill Award Recipient Posted on November 15, 2019November 15, 2019 by Dakota PikePhil Guild, RN, with his 2019 Third Quarter Goodwill Award.Nathan Littauer Hospital & Nursing Home is proud to announce Phil Guild, RN, as the Third Quarter Goodwill Award recipient for 2019!After being congratulated and presented with the award, Phil was momentarily speechless and overwhelmed with excitement. While smiling, he said, “I am very surprised!”Laurence E. Kelly, President and CEO, presented Phil with the award November 13, during a gathering at Nate’s Café.Interestingly, Phil was nominated for the Goodwill Award by a relative of a patient. Thanks to Phil’s efforts, not only was the patient extremely happy with the care received, but the family members were moved by Phil’s kind and caring expertise.The family commended Phil for being gentle, patient, and compassionate. Always humble, Phil replied that he was “Just doing his job.”Upon hearing Phil’s story, employees gave Phil a standing ovation for his heartwarming behavior. Afterwards, Phil received many positive comments, commendations, and a plaque recognizing his achievement.“Phil is very good at what he does,” says Mr. Kelly. “It is not unusual for Phil to assist a patient in any way he can. It’s this type of quality care that makes us proud of our staff and their integrity.”The mission of The Goodwill Award is to recognize goodwill and promote the “People Caring for People” environment toward co-workers, patients and the community of Nathan Littauer Hospital & Nursing Home.Nominations for the award are made by Littauer employees, providers or patients, and nominees’ names are submitted to the Goodwill Committee. The winner is selected in blind format.Congratulations, Phil! Way to go! XXX About Nathan LittauerNathan Littauer Hospital and Nursing Home is a full-service, 74 bed acute care hospital with an 84 bed skilled nursing home. Since 1894, Nathan Littauer has provided safe, high-quality health and wellness services with a focus on securing appropriate new technologies for people residing in Upstate New York. Over the years, the hospital has expanded its services in order to offer health care that is comprehensive, accessible, and relevant to the needs of the communities they serve. More information can be found by visiting www.nlh.org.
NLH Joins HANYS for Excellence Posted on October 10, 2019October 10, 2019 by Dakota PikeGLOVERSVILLE, NY – Nathan Littauer Hospital & Nursing Home has signed The Healthcare Association of New York State’s Commitment to Excellence™ Pledge. The pledge expresses Littauer’s continuing effort to advance patient quality of care inside the community.“Nathan Littauer already provides the highest quality of care to members of the community,” says Cheryl McGrattan, Vice President of Marketing and Communications. “This pledge further demonstrates that we care.”The program is designed to support hospital-specific efforts and an approach that includes education, resources, technical assistance, and overall improvement of healthcare to patients and their health.“We appreciate your willingness to publicly join The Healthcare Association of New York State (HANYS), in this effort to change the dialogue about healthcare quality in New York state,” says Marie B. Grause, RN, JD, and President of HANYS. “HANYS is your committed partner in quality improvement and we look forward to our continued work together.”XXXAbout Nathan LittauerNathan Littauer Hospital and Nursing Home is a full-service, 74 bed acute care hospital with an 84 bed skilled nursing home. Since 1894, Nathan Littauer has provided safe, high-quality health and wellness services with a focus on securing appropriate new technologies for people residing in Upstate New York. Over the years, the hospital has expanded its services in order to offer health care that is comprehensive, accessible, and relevant to the needs of the communities they serve. More information can be found by visiting www.nlh.org.
NATHAN LITTAUER RECEIVES NEW ISO 9001 CERTIFICATION Posted on July 29, 2019July 29, 2019 by Dakota PikeDr. Frederick Goldberg and Christine Waghorn, celebrate the new certification!Nathan Littauer has achieved certification to the new ISO 9001:2015 Quality Management System, reflecting the hospital’s long-term commitment to quality, transparency, and customer satisfaction.The certification is valid for three years and is provided by DNV GL – Business Assurance.ISO 9001 is the most widely used quality management standard, and has recently undergone a periodic update to better reflect modern business challenges. Last modified in 2008, the new 2015 version of ISO 9001 is the result of input from business and technical experts around the world. The program requires greater involvement of senior management, broader understanding of supply chains, and more focus on stakeholder (not just customer) expectations.Frederick Goldberg, M.D., Littauer’s Chief Medical Officer explained, “ISO 9001 can be a transformative tool for delivering quality healthcare. ISO 9001 can’t be delegated to a single manager or committee. It is a strategic approach recognized throughout our entire organization.” He added, “As the only local hospital with an ISO 9001 certification, I believe our hospital is transforming local healthcare. Additionally, the focus on continual improvement ensures that our focus on quality will endure for decades.”Christine D. Waghorn, Director of Performance Improvement at Littauer said she was ecstatic when she got the notification from DNV GL. She stated, “I agree with what is said in our industry about this designation: ‘ISO is quality on steroids.’” She added, “Nathan Littauer is continually improving our processes. It is a part of our culture. Our patients deserve that.”“We are extremely proud of our commitment to quality,” says Laurence E. Kelly, Nathan Littauer’s President and CEO. “Our ISO certification helps us continually move forward and, equally important, allows us to publicly communicate our dedication to excellence. It’s a symbol that everyone – our employees, our partners, our patients – recognizes and values.” About Nathan Littauer Hospital and Nursing HomeNathan Littauer Hospital and Nursing Home is a full-service, 74 bed acute care hospital with an 84 bed skilled nursing home. Since 1894, Nathan Littauer has provided safe, high-quality health and wellness services with a focus on securing appropriate new technologies for people residing in Upstate New York. Over the years, the hospital has expanded its services to offer healthcare that is comprehensive, accessible, and relevant to the needs of the communities we serve. More information can be found by visiting www.nlh.org. About DNV GL – Business AssuranceDNV GL – Business Assurance is part of the DNV GL Group, a world-leading certification body helping businesses assure the performance of their organizations, products, people, facilities and supply chains through certification, verification, assessment, and training services.For more information about DNV GL – Business Assurance, visit www.dnvglcert.com.
Littauer’s Foundation Announces Largest Event of the Year Posted on June 3, 2019 by Dakota PikeThe EVENT will celebrate 125 years of serving the community GLOVERSVILLE, NEW YORK (May 13, 2019) – The Nathan Littauer Foundation is releasing details of The EVENT, a gala designed to support the hospital’s expansion and mission for improved access to world-class healthcare. “This gala gives us the opportunity celebrate 125 years of serving this community while we also share our vision for the future,” stated Geoff Peck, Executive Director of the Foundation. He added, “It also happens to be a really fun party.”The EVENT, benefiting Nathan Littauer Hospital will be held Friday, June 7, 2019 at 7 p.m. at the Hales Mills Country Club in Johnstown, NY. The signature fundraiser will feature a more relaxed Caddyshack theme suitable for its golf course location.Always well attended, The EVENT is “a great party for a great cause.”With an inspired menu and décor, THE EVENT will highlight the culinary talents of Executive Chef Brad Saunders. The décor will be the vision of event decorator Deb McFarland. Silent auction items including art and travel packages will be available, and a 50/50 raffle will give guests a chance to have a winning evening.Last year, generous support helped the Nathan Littauer Hospital Foundation raise more than $130,000.“This year we are asking for support to bring our Medical Arts Building to fruition,” explained Mr. Peck. “Our community needs improved access to world-class medical care. This 12,000 square-foot facility on our hospital campus will perfectly address the on-going needs of our community.”A signature of The EVENT is amazing food.People of all ages are encouraged to join the hospital for a great party for a great cause. General admission tickets start at just $125. Patron tickets are $250.00 per person. Tickets can also be purchased online by visiting: https://www.nlh.org/giving/2019-eventPlease call (518) 773-5505 for reservations and questions. Guests usually choose to attend The EVENT in cocktail attire, evening wear or costume. Mr. Peck concluded, “I think this year’s theme will inspire some great costumes and fun interaction.” He explained, “And no EVENT would be complete without a few surprises. You never know who might show up to entertain our guests.”THE EVENT is supported by Millennium Medical Imaging, Saratoga Casino Hotel, Sodexo, Schumacher Group, Century Linen, Taylor Made, and NBT Bank.For more information or sponsorship opportunities, please contact the Nathan Littauer Foundation office at (518) 773-5505, or by emailing us at NathanLittauerFoundation@nlh.org.To make a gift in support of Nathan Littauer Hospital, visit www.nlh.org/ https://www.nlh.org/giving or contact Kelly Colby, at 518) 773-5505, or by emailing us at NathanLittauerFoundation@nlh.org
Littauer announces Barbara Garrigan, R.N., as Goodwill Award recipient- 4th Quarter 2018 Posted on February 18, 2019 by Dakota PikeNathan Littauer Hospital & Nursing Home Announces Goodwill Award RecipientBarbara Garrigan, R.N. Employee of the 4th Quarter 2018 Littauer 4th quarter 2018 Goodwill Award recipient, Barbara Garrigan, R.N., Staff Nurse Diagnostic Imaging, with Littauer President and CEO Laurence E. KellyGloversville, NY – Nathan Littauer Hospital & Nursing Home congratulates Barbara Garrigan, R.N., Staff Nurse Diagnostic Imaging, for receiving The Goodwill Award-Employee of the 4th Quarter for 2018.Laurence E. Kelly, President and CEO of NLH, presented Barbara with the award on February 7th at a gathering of her peers. Mr. Kelly noted that she received a record-breaking 26 nominations from her from her co-workers.Co-workers and patients alike stated Barbara is always kind and generous with her time, professional, caring and most compassionate, with one patient adding, “If Barb is a representation of how all NLH employees care for patients, then NLH has a very good thing going!”Barbara has worked at NLH & NH since she was 19 years old. She will be celebrating 31 years in April of 2019. Upon receiving the award Barbara stated, “I couldn’t accept this award without including everyone in the department. Thank you for helping me do what I do.”The mission of The Goodwill Award is to recognize goodwill and promote the “People Caring for People” environment toward co-workers, patients and the community of Nathan Littauer Hospital & Nursing Home.Recipients for the award are nominated by NLH employees, providers or patients and submitted to the Goodwill Committee. The winner is selected in blind format. About Nathan Littauer Hospital Nathan Littauer Hospital and Nursing Home is an independent, full-service 74-bed acute care hospital system with on-campus dialysis, an 84-bed skilled nursing home and 10 primary care centers serving Upstate New York. Nathan Littauer provides safe, high-quality health and wellness services with a focus on securing appropriate new technologies in a rural setting. The hospital has nearly 1,000 employees covering a 50-mile footprint. Littauer’s medical staff provides well over 130,000 patient encounters each year. As we celebrate our 125th year of service, the hospital has expanded to offer health care that is comprehensive, accessible, and relevant to the needs of the communities we serve. In March of 2019, Nathan Littauer will open a newly built, state-of-the-art Primary Care Center in Broadalbin, NY. More information can be found by visiting www.nlh.org.
