AHI Presents Littauer’s Third Winner of The Rural Health Champion Award Posted on October 29, 2019October 29, 2019 by Dakota PikeNathan Littauer Hospital & Nursing Home staff member, Margaret “Maggie” Rowley, care coordination manager, was awarded the prestigious “Rural Health Champion of the Year Award” October 24. The award was presented by Executive Director of Delivery System Reform Incentive Payment (DSRIP) and the Fulton Population Health Network (FPN), Nancy Gildersleeve, and Littauer’s Vice President of Population Health and Executive Director of the Nathan Littauer Foundation, Geoff Peck.Executive Director of DSRIP at Adirondack Health Institute, Nancy Gildersleeve (left), Littauer’s Vice President of Population Health and Executive Director of the Nathan Littauer Foundation, Geoff Peck (right), present the Rural Health Champion Award to Care Coordination Manager of Littauer, Maggie Rowley (middle)“I am honored and humbled,” Maggie reflects. “The credit for the award not only goes to me, but to all Nathan Littauer staff. It is a collective effort.”To qualify for the Rural Health Champion of the Year Award, recipients must demonstrate a great amount of dedication and exceptional healthcare service to the community. Nathan Littauer Hospital & Nursing Home is proud to have distinguished three Rural Health Champions. Maggie has been an employee of Littauer for nearly three years.“Together as a hospital, we’ve really embraced the needs of the community,” Maggie continues. “My family and friends come to Littauer. It’s very personal, and we want the community to know that we’re here to help. We work very closely with other organizations and providers in the community and our joint efforts are paramount in making a better experience for the patient.”“Maggie has done an outstanding job by leading a team of discharge planners, community navigators, and others to reduce overutilization of the emergency room and hospital services by a challenged population,” says Dr. Frederick Goldberg, Chief Medical Officer of Littauer. “She is highly deserving of this award. These patients are among the most vulnerable that we serve. These patients struggle with navigating the healthcare system to manage their illnesses. Maggie leads by example by actively listening to the struggles and concerns of these patients with sincere empathy. Thanks to Maggie’s leadership and the efforts of her team; utilization of our emergency room by this population has been reduced by over 30 percent over the past two years.”“She has played a crucial role in community-based care navigation and direct patient intervention,” agrees Geoff Peck, Vice President of Population Health and Executive Director of Nathan Littauer’s Foundation. “We’re very proud to have her as part of our staff.”# # # About Nathan LittauerNathan Littauer Hospital and Nursing Home is a full-service, 74 bed acute care hospital with an 84 bed skilled nursing home. Since 1894, Nathan Littauer has provided safe, high-quality health and wellness services with a focus on securing appropriate new technologies for people residing in Upstate New York. Over the years, the hospital has expanded its services in order to offer health care that is comprehensive, accessible, and relevant to the needs of the communities they serve. More information can be found by visiting www.nlh.org.
Meeting with Flare Posted on October 28, 2019 by Dakota PikeOctober 10, 2019, Nathan Littauer Hospital & Nursing Home invited The Albany Medical Center (AMC) to state and review perinatal quality improvement processes and initiatives. Every year, the auditorium is decorated very lavishly in preparation of AMC’s arrival, as tradition. Deborah “Debbie” Fredriksen, one of Littauer’s Maternity RN’s, had gone above and beyond to make AMC’s site visit more special. She was working the night prior and spent many hours decorating the auditorium the night before the meeting. Employees and Staff of Littauer were in complete awe at how beautifully decorated the auditorium was.“Debbie always does a fantastic job when she decorates,” said Nancy Quinlin, IBCLC, Lactation Consultant. “It is absolutely amazing what she has done. It really adds a touch of home when Albany comes to visit.”“It is generally a very formal meeting,” says Deborah Fredriksen, RN, and Maternity Nurse. “I try to make everyone feel comfortable and right at home.” Maternity’s Debbie Fredriksen with Maureen Mosher.
Littauer Welcomes New Public Relations Coordinator, Dakota Pike! Posted on September 16, 2019 by Dakota PikeGLOVERSVILLE, NY – Nathan Littauer Hospital is proud to welcome Dakota Pike to the Marketing and Communications team. He has been employed with Nathan Littauer for nearly four years in Nutritional Services and recently took the position of Public Relations Coordinator August 3.“During the interview process, Dakota stood out as someone who meets a challenging situation head-on, while approaching a myriad of situations with high degree flexibility,” says Cheryl McGrattan, Vice President of Marketing and Communications. “As a member of the NLH family for four years, his reputation as a team player focused on patient care preceded him. Dakota’s integrity and ambition is something that will be fully appreciated by our staff and community in the coming months. His fresh perspective, coupled with a comfort level writing for multiple audiences is already making an impact. He is a good fit.”Dakota is a 2019 cum laude graduate of SUNY Oneonta with a Bachelor of Science in Human Ecology.As the Public Relations Coordinator, a few of Dakota’s roles are to issue press releases, expand the hospital’s social media presence, and to create and maintain positive relationships for Littauer and the community.“I am very happy to be part of Marketing and Communications,” says Dakota Pike. “Everyone has been very supportive of my decision to come to the department. I love my position, my co-workers, and the many staff at Nathan Littauer. It is a great place to work and it truly is a very caring and welcoming environment.”Congratulations, Dakota Pike! # # # About Nathan LittauerNathan Littauer Hospital and Nursing Home is a full-service, 74 bed acute care hospital with an 84 bed skilled nursing home. Since 1894, Nathan Littauer has provided safe, high-quality health and wellness services with a focus on securing appropriate new technologies for people residing in Upstate New York. Over the years, the hospital has expanded its services in order to offer health care that is comprehensive, accessible, and relevant to the needs of the communities they serve. More information can be found by visiting www.nlh.org.
Teddy Bear Hospital Sunday August 4th Posted on July 31, 2019 by Dakota PikeNathan Littauer invites you and your children to be part of our 2nd Annual Teddy Bear Hospital! Bring your teddy bear, doll or favorite action hero to Nathan Littauer to be “treated” by our expert staff. Created for children, the event will have interactive stations designed to make health care fun. The event will also feature EMS, Fire and Lifenet (helicopter services). This event is FREE and open to the public. Don’t miss out on this fun!Sunday, August 4, 20191pm-3pmNathan Littauer Hospital
NATHAN LITTAUER RECEIVES NEW ISO 9001 CERTIFICATION Posted on July 29, 2019July 29, 2019 by Dakota PikeDr. Frederick Goldberg and Christine Waghorn, celebrate the new certification!Nathan Littauer has achieved certification to the new ISO 9001:2015 Quality Management System, reflecting the hospital’s long-term commitment to quality, transparency, and customer satisfaction.The certification is valid for three years and is provided by DNV GL – Business Assurance.ISO 9001 is the most widely used quality management standard, and has recently undergone a periodic update to better reflect modern business challenges. Last modified in 2008, the new 2015 version of ISO 9001 is the result of input from business and technical experts around the world. The program requires greater involvement of senior management, broader understanding of supply chains, and more focus on stakeholder (not just customer) expectations.Frederick Goldberg, M.D., Littauer’s Chief Medical Officer explained, “ISO 9001 can be a transformative tool for delivering quality healthcare. ISO 9001 can’t be delegated to a single manager or committee. It is a strategic approach recognized throughout our entire organization.” He added, “As the only local hospital with an ISO 9001 certification, I believe our hospital is transforming local healthcare. Additionally, the focus on continual improvement ensures that our focus on quality will endure for decades.”Christine D. Waghorn, Director of Performance Improvement at Littauer said she was ecstatic when she got the notification from DNV GL. She stated, “I agree with what is said in our industry about this designation: ‘ISO is quality on steroids.’” She added, “Nathan Littauer is continually improving our processes. It is a part of our culture. Our patients deserve that.”“We are extremely proud of our commitment to quality,” says Laurence E. Kelly, Nathan Littauer’s President and CEO. “Our ISO certification helps us continually move forward and, equally important, allows us to publicly communicate our dedication to excellence. It’s a symbol that everyone – our employees, our partners, our patients – recognizes and values.” About Nathan Littauer Hospital and Nursing HomeNathan Littauer Hospital and Nursing Home is a full-service, 74 bed acute care hospital with an 84 bed skilled nursing home. Since 1894, Nathan Littauer has provided safe, high-quality health and wellness services with a focus on securing appropriate new technologies for people residing in Upstate New York. Over the years, the hospital has expanded its services to offer healthcare that is comprehensive, accessible, and relevant to the needs of the communities we serve. More information can be found by visiting www.nlh.org. About DNV GL – Business AssuranceDNV GL – Business Assurance is part of the DNV GL Group, a world-leading certification body helping businesses assure the performance of their organizations, products, people, facilities and supply chains through certification, verification, assessment, and training services.For more information about DNV GL – Business Assurance, visit www.dnvglcert.com.
