Nathan Littauer Receives ISO 9001 Certification

Nathan Littauer Receives ISO 9001 Certification

GLOVERSVILLE, NY – Nathan Littauer Hospital & Nursing Home has been awarded by DNV full certification to the ISO 9001 Quality Management System, for the scope of acute care hospital provider of medical and surgical inpatient and outpatient services. The certification encompasses not only the hospital, but also Nathan Littauer’s eleven primary and specialty care centers. Initially certified in early January of 2019, Nathan Littauer has now received full certification valid from May 10th, 2024, to January 18th, 2027.

Nathan Littauer’s ISO 9001 Certification from DNV.

According to DNV’s website, ISO 9001 Certification of Quality Management System(s) demonstrates an organization’s commitment to consistency, continual improvement, and customer satisfaction.

“Nathan Littauer is dedicated to providing the safest and most effective healthcare services possible,” says Nathan Littauer Hospital President and CEO Sean Fadale, FACHE. “ISO 9001 certification not only reflects our resolve but helps to empower it. ISO 9001 Certification is suited to the complex, people-intensive challenges of running a healthcare organization, and our certification helps prove our commitment to quality healthcare services.”

ISO 9001 is the most widely accepted quality management system in use around the world and is quickly gaining acceptance among US healthcare providers as a foundation for their quality and patient safety programs.

“Nathan Littauer Hospital and Nursing Home has worked hard to achieve this certification, and they have done so with unwavering commitment from their top leadership to make their hospital the best it can be,” says Kelly Proctor, President of DNV Healthcare USA Inc. “ISO 9001 certification isn’t just an award or trophy for something you’ve done, it’s public evidence that you are at the top of your game with an obvious plan in place to make excellence an everyday objective.”

“ISO 9001 Certification helps staff create clear and consistent processes of patient care and ensure that progress is constantly being made toward specific quality objectives,” adds Nathan Littauer Director of Performance Improvement Christine Waghorn. “Externally, it tells the public, as well as insurers and regulatory agencies, that the hospital is not only talking about quality, but is pursuing it with discipline and transparency.”

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About Nathan Littauer

Nathan Littauer Hospital and Nursing Home is a full-service, 74-bed acute care hospital with an 84-bed skilled nursing home. Since 1894, Nathan Littauer has provided safe, high-quality health and wellness services with a focus on securing appropriate new technologies for people residing in Upstate New York. Over the years, the hospital has expanded its services in order to offer health care that is comprehensive, accessible, and relevant to the needs of the communities they serve.  More information can be found by visiting www.nlh.org. 

Alisha Peters, RN, Award First DAISY Award at NLH

GLOVERSVILLE, NY — Strapped with a yellow facemask, nurse Alisha Peters had finished hooking an IV into a patient when two staff members told her to step outside the hospital room.

A group of cheerful employees surrounded the hallway. Her husband was there. Her parents were there. Her two tawny-haired daughters were there. 

Photo taken by Dakota Pike.

DAISY Award Honoree Alisha Peters, RN, (centered) with her two daughters, her husband, and Nathan Littauer’s Senior Nursing Director Jennifer Elmendorf, MSN, RN, CLNC (right).

“Mommy!” one daughter shouted. 

To a round of applause, Peters was bestowed the DAISY Award for Nursing Excellence. Among 120 nurses across the rural health care network, she’s the first staffer at the Gloversville hospital to receive the accolade.

Read the full article on the Daily Gazette’s website.

Extraordinary Nurses Recognized at Nathan Littauer

GLOVERSVILLE, NY – Nurses at Nathan Littauer Hospital and Nursing Home will be honored with The DAISY Award for Extraordinary Nurses®. The award is part of the DAISY Foundation’s mission to recognize the extraordinary, compassionate nursing care they provide patients and families every day. Nathan Littauer held an internal launch event Thursday, February 1, announcing their DAISY Award program launch.

Littauer Staff gather to celebrate the launch of the DAISY Award program at Nathan Littauer Hospital and Nursing Home (February 1st, 2024)

The DAISY Foundation is a not-for-profit organization, established in memory of J. Patrick Barnes, by members of his family. Patrick died at the age of 33 in late 1999 from complications of Idiopathic Thrombocytopenic Purpura (ITP), a little known but not uncommon auto-immune disease. (DAISY is an acronym for Diseases Attacking the Immune System.) The care Patrick and his family received from nurses while he was ill inspired this unique means of thanking nurses for making a profound difference in the lives of their patients and patient families.

Nurses may be nominated by patients, families, and colleagues.  The award recipient is chosen by a DAISY committee at Nathan Littauer Hospital and Nursing Home to receive The DAISY Award. Awards are presented throughout the year at celebrations attended by the Honoree’s colleagues, patients, and visitors. Each Honoree receives a certificate commending her or him as an “Extraordinary Nurse.” The certificate reads: “In deep appreciation of all you do, who you are, and the incredibly meaningful difference you make in the lives of so many people.” Honorees also receive a DAISY Award pin and a beautiful and meaningful sculpture called A Healer’s Touch, hand-carved by artists of the Shona Tribe in Zimbabwe.

“When Patrick was critically ill, our family experienced first-hand the remarkable skill and care nurses provide patients every day and night,” said Bonnie Barnes, FAAN, Doctor of Humane Letters (h.c) and Co-Founder of The DAISY Foundation. “Yet, these unsung heroes are seldom recognized for the super-human, extraordinary, compassionate work they do. The kind of work the nurses at Nathan Littauer are called on to do every day epitomizes the purpose of The DAISY Award.”

“We are excited to contribute to the international success of the DAISY Award, showcasing the dedication and excellence of our very own nursing staff on a global scale,” said Nursing Director Jennifer Elmendorf, RN, MSN, “We are proud to be among the healthcare organizations participating in The DAISY Award program. Our nurses go above and beyond for our patients every day, and it’s important that our nurses know their work is highly valued, and The DAISY Foundation provides a way for us to do that.”

In addition to the DAISY Award for Extraordinary Nurses, the DAISY Foundation expresses gratitude to the nursing profession internationally in thousands of healthcare facilities and schools of nursing with recognition of Nurse-led Teams, Nurse Leaders, Nurses Advancing Health Equity, Nursing Ethics, Nursing Faculty, Nursing Students, Lifetime Achievement in Nursing and through the J. Patrick Barnes Grants for Nursing Research and Evidence-Based Practice Projects, Medical Mission Grants and their new Health Equity Grant programs. More information is available at http://DAISYfoundation.org.

 

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About Nathan Littauer

Nathan Littauer Hospital and Nursing Home is a full-service, 74-bed acute care hospital with an 84-bed skilled nursing home. Since 1894, Nathan Littauer has provided safe, high-quality health and wellness services with a focus on securing appropriate new technologies for people residing in Upstate New York. Over the years, the hospital has expanded its services in order to offer health care that is comprehensive, accessible, and relevant to the needs of the communities they serve.  More information can be found by visiting www.nlh.org.

Nathan Littauer’s Birthing Center Celebrates with Friends of the Gloversville Public Library

GLOVERSVILLE, NY – In celebration of National Friends of Libraries Week 2023 in October, the Friends of the Gloversville Public Library presented the first baby born the week of October 22nd at The Nathan Littauer Birthing Center with a basket of books, clothing, and other gifts.

Luca Russo was born at Nathan Littauer’s Birthing Center at 2:39 a.m. on October 22, 2023, making him the gift recipient. He weighed 7 pounds 5 ounces, and was 20 inches long. He is the son of Benjamin Russo and Kathryn Romano.

“We are very thankful,” said Russo. “It is an incredibly nice gesture of the Friends of the Library, and we can’t wait to read some of the books to him.”

Friends of the Gloversville Public Library President Jean LaPorta said the organization does this activity annually for the first baby born at Nathan Littauer during National Friends of Libraries Week. Together, the organization has been donating the gift baskets for more than ten years. “We love doing this,” LaPorta added. “We hope these books will encourage an admiration of reading in the child, and that when they are old enough, they will choose to visit our library to read many more books.”

This gift basket donated to the Nathan Littauer Birthing Center from the Friends of the Gloversville Public Library is made annually by member donations. Those who are interested in becoming Friends of the Public Library should visit their website or by calling the library at (518) 725-2819.

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About Nathan Littauer

Nathan Littauer Hospital and Nursing Home is a full-service, 74-bed acute care hospital with an 84-bed skilled nursing home. Since 1894, Nathan Littauer has provided safe, high-quality health and wellness services with a focus on securing appropriate new technologies for people residing in Upstate New York. Over the years, the hospital has expanded its services in order to offer health care that is comprehensive, accessible, and relevant to the needs of the communities they serve.  More information can be found by visiting www.nlh.org.

New Providers Join Gastroenterology Team at Littauer

GLOVERSVILLE, NY Nathan Littauer Hospital and Nursing Home is proud to announce the addition of two providers to its Gastroenterology Team. These gastroenterologists will strengthen the hospital’s commitment to providing needed, comprehensive, and specialized medical services to the community.

The expansion of Littauer’s Gastroenterology team includes the arrival of Zainul-Abideen Syed, MD, FACG, and Hadi Minhas, MD. With extensive backgrounds in diagnosing and treating gastrointestinal disorders. Drs. Syed and Minhas will contribute to the hospital’s already robust Gastroenterology Team of Shri Verma, MD, Laura Caserta, FNP, Jill Hoffman, RPA, and Jeremy Lombardoni, CRNA, and David Cohen, MD. Their compassionate approach to patient care will complement the hospital’s reputation as a center of excellence for gastrointestinal health.

“We are thrilled to welcome these exceptional providers to our Gastroenterology Team,” says Nathan Littauer Vice President of Business Development and Executive Director of the Nathan Littauer Foundation Geoffrey Peck. “Dr. Syed and Dr. Minhas make fine additions, ones which strengthen our ability to address the unique healthcare needs of our community – ensuring that our patients receive personalized care.”

Dr. Syed and Dr. Minhas are embracing the opportunity to become integral members of Nathan Littauer’s medical provider team, aligning their values with the hospital’s patient-centered care philosophy.

These additions to the Gastroenterology Team mark another step forward in its ongoing commitment to delivering exceptional medical care, and in growing with its community.

More information and how to schedule an appointment with the new Gastroenterology providers or call (518) 752-5275 for the main GI appointment desk.

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About Nathan Littauer

Nathan Littauer Hospital and Nursing Home is a full-service, 74-bed acute care hospital with an 84-bed skilled nursing home. Since 1894, Nathan Littauer has provided safe, high-quality health and wellness services with a focus on securing appropriate new technologies for people residing in Upstate New York. Over the years, the hospital has expanded its services in order to offer health care that is comprehensive, accessible, and relevant to the needs of the communities they serve.  More information can be found by visiting www.nlh.org.