Three honored by NLH for community service

Three honored by NLH for community service

Alexis Hayes, left, Pamela Bell, and the Rev. Bonnie Orth, right, with their ACE Awards they received Monday at Nathan Littauer Hospital. (The Leader-Herald/Briana O’Hara)

Rev. Bonnie Orth, left, Alexis Hayes, and Pamela Bell, right, each receive the ACE Award at Nathan Littaeur Hospital on Monday. (The Leader-Herald/Briana O’Hara)

A story from our media partner, The Leader Herald, April 17, 2018

Briana O’Hara/Reporter

 

GLOVERSVILLE — Three Nathan Littauer Hospital and Nursing Home employees were surprised with the A.C. E. Award — Awards Celebrating Employees –which they received Monday. The Rev. Bonnie Orth, Pamela Bell and Alexis Hayes each received the award for their extraordinary work done outside the scope of their role within the organization.

Carla Kolbe, public relations coordinator at Nathan Littauer said this is one of the most prestigious awards given. She said within the last five years, only three A.C.E. awards have been given.

“On behalf of Littauer, I’d like to say how very proud we are of these three employees,” Kolbe said. “Their compassion and humanitarian efforts have gone far beyond what they bring to Littauer every day. For these reasons, they are recognized.”

Orth, Bell and Hayes joined 31 others and traveled to Pachaj, Guatemala in February for nine days to provide care to Guatemalan residents who don’t get the same medical treatment as we do in the United States.

While in Guatemala, Orth held a two-day Domestic Violence Women’s Retreat for a total of 100 women — 50 women each day. Orth said women don’t have as many options when it comes to domestic violence in Guatemala. She goes every year and holds workshops for the women and gives them each a gift bag. She said she does an exercise with the women and asks them if they were queen for a day what they would do.

“They have some really profound answers like ‘I would make sure every child in the village could eat today and have a full stomach.’ That’s what they would wish for because that shows you that does not happen,” Orth said.

“I think that it’s really nice that they recognized us,” Orth said of the award. “It was nice to take employees from the hospital and make a difference in the greater community and by greater I mean outside this country.”

Hayes worked the medical clinic while in Guatemala, along with one doctor and four nurses. There they treated about 180 medical patients.

“I was very excited to take part again in the mission for the second time,” Hayes said. “It’s such an awarding thing to do with your life. I’m so grateful for what we have here in our country. And it was wonderful to meet the natives down there; they were so kind.”

Hayes said when she was working in the medical clinic, there was so little they could do for the patients, but were able to give them medications they brought to Guatemala.

“They are so grateful that we are able to do just that little bit for them,” Hayes said. “Even if we can make them feel better for a month , they hug you and kiss you and it’s just so rewarding.”

Orth said some of the patients had walked four hours just to get to the clinic to get treatment and some had to walk with kids.

When in Guatemala, Bell worked in the dental clinic along with two dentists, one hygienist and staff treating about 187 dental patients. There they painted children’s teeth with fluoride which prevents them from getting cavities.

This was Bell’s second time going to Guatemala.

“It was rewarding,” she said. “It was work, but it was good work. It was helping them and they also helped us.”

Bell said some of the patients in the dental clinic were scared, but trusted them even though the doctors, nurses and staff were the foreigners. She said one of the patients thanked them by giving them each a piece of fabric she had woven herself by a means of thanking them.

“We had a few days to ourselves too which was nice to see the culture,” Bell said.

The three also had an eye clinic and dispensed approximately 130 pairs of eyeglasses.

There were also workers there who built a second story cement classroom for a school and a built a covered play area in which the workers dug a 6 foot deep and 24 feet around trench.

Hayes, Orth and Bell also faced a few struggles while on the trip. Hayes explained how they didn’t have access to any blood work, X-rays or anything and had to go by the symptoms the patients were telling them and it all had to be done through an interpreter because they spoke Spanish. Orth said many of them didn’t even speak Spanish, but an indigenous language.

Other struggles the three faced were bringing in donations. Orth said they had 58 suitcases filled of donations, but the airlines were not cooperative, so they had to pay $2,000 to bring the suitcases through.

“Nathan Littauer donated a lot of medical supplies and we brought those with us. The dentist had 12 suitcases of dental supplies,” Orth said. “A lot of the times, the airlines will let non-profits bring in free luggage and they were not as cooperative as we hoped.”

Orth described Guatemala City as similar to New York City, but people are walking around with uzi’s and guns. She said the small village where they were was similar to size as Mayfield. She said Guatemala City was the only place she did not feel safe.

Overall, Orth said the trip was a lot of work, “but it was worth it.”

 

 

 

 

Johnstown teachers support NLH with 400 books

: NLH Birthing Center Ward Clerk, Lindsay Barter, left, Johnstown Teachers Assoc. Rep/Chairperson, Gloria Bruno, NLH Birthing Center Ward Clerk, Kristen Green, and NLH Lactation Consultant , Nancy Quinlan, RN, IBCLC, OSC.

GLOVERSVILLE, NEW YORK (March 13, 2018)  – The Johnstown Teachers Association recently donated 400 books to the Nathan Littauer Hospital Birthing Center, as a part of their Community Outreach Program. Research shows that reading aloud to children is imperative for cognitive growth. And, it’s never too early to start reading to your child. Even newborns love to hear the rhythm and inflection of the human voice. The more you read to a baby, the more their brain will grow.

The books are distributed to new mothers at The Birthing Center to encourage reading from the start. In the photo are: NLH Birthing Center Ward Clerk, Lindsay Barter, left, Johnstown Teachers Assoc. Rep/Chairperson, Gloria Bruno, NLH Birthing Center Ward Clerk, Kristen Green, and NLH Lactation Consultant , Nancy Quinlan, RN, IBCLC, OSC.

Littauer welcomes Pediatrician Dr. David Eisenberg

David Eisenberg, M.D., F.A.A.P.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(February 21, 2018)  Nathan Littauer Hospital & Nursing Home is proud welcome David Eisenberg, M.D., F.A.A.P., to their pediatric staff at Perth Primary/Specialty Care Center.

Dr. Eisenberg medical career has spanned 20 years. He is the founder /pediatrician of Eisenberg Pediatrics establishing a 10-year practice in Long Island. He comes to Littauer from private practice in both Putnam and Westchester Counties, as well as in Greenwich, Connecticut.

“I am thrilled to be practicing at Littauer,” said Dr. Eisenberg. “I’d like to think I will be a positive influence as I practice in this community.”

Dr. Eisenberg received his Doctor of Medicine degree from the State University of New York at Stony Brook, and completed his residency at North Shore University Hospital, Manhasset, New York. He is a member of the American Academy of Pediatrics and certified by the American Board of Pediatrics, and a Fellow of the American Academy of Pediatrics.

“Littauer is fortunate to have Dr. Eisenberg practicing in our community,” states Cheryl MCGrattan, Littauer VP Marketing/Communications. “His experience and expertise is exceptional. He is bringing the latest in pediatric healthcare to Littauer’s youngest patients.”

Dr. Eisenberg is practicing at Littauer’s Primary/Specialty Care Center in Perth Monday through Friday. For an appointment, please call (518) 883-8624.

Littauer announces Tammy Kennedy, 2017 Employee of the Year

NLH President and CEO, Laurence Kelly presents Tammy Kennedy, the 2017 Goodwill Employee of the Year

Certified Nurse Assistant, Carl Tubbs, left, Performance Improvement Coordinator, Tammy Kennedy, and Certified Nurse Assistant, Erin Schreckenberger, honored for their dedication and service to Littauer

GLOVERSVILLE, February 27, 2018 – Nathan Littauer Hospital & Nursing Home honored Tammy Kennedy, Performance Improvement Coordinator, as the Littauer 2017 Goodwill Employee of the Year.

Also receiving recognition were Certified Nurse Assistant, Erin Schreckenberger , first runner- up .and Certified Nurse Assistant, Carl Tubbs, as the second runner-up.

Littauer President and CEO Laurence Kelly made the announcement at a hospital-wide celebration praising Kennedy stating, “Tammy is an outstanding employee, one that we can look up to, her values mirror those that Littauer stand for.”

Kennedy is a 30 year Littauer employee, hired in January 1988. She has been promoted twice to her current position. Her perpetual role of accommodation, cheerfulness and kindness, along with her signature smile, were noted in most nominations. Kelly went on to point out many of the accolades that Tammy received as a new hire 30 years ago, are mirrored by what her peers still are saying today.

“I am speechless,” said Kennedy. “I am fortunate to work with such an amazing group of people for a very long time.”

Also nominated to the Goodwill Committee in the blind format were; Certified Nurse Assistant, Erin Schreckenberger for her kind-hearted nature, compassion and empathy working at Littauer’s Easterly Primary Care Center, and Certified Nurse Assistant, Carl Tubbs for his positive, caring, safe, nature in the Nathan Littauer Nursing Home where he is both adored and respected by residents and co-workers. Both runner-ups received a check and gift certificate from Littauer.

 

Littauer has over 1000 employees and Kennedy was nominated by her peers for this top honor. “Tammy has a very friendly, special way about her,” said Goodwill Committee Chairperson Brenda Hammons. “She encompasses Littauer’s mission and values each day with a smile,” added Hammons.

Kennedy received along with her honor; flowers, a cake, gift certificate, check, the coveted year-long prime parking spot, and a plaque on Littauer’s Wall of Fame.

Littauer certified to ISO 9001 Quality Management System by DNV GL

Littauer Director of Performance Improvement, Christine Waghirn

GLOVERSVILLE, NEW YORK (February 6, 2018)  – Nathan Littauer Hospital & Nursing Home has been awarded by DNV GL – Healthcare full certification to the ISO 9001 Quality Management System.

 

Littauer is dedicated to providing the safest and most effective healthcare services possible,” says Christine Waghorn, Littauer Director of Performance Improvement. “ISO certification not only reflects that mission, but helps to empower it. The certificate is not just a piece of paper, but the effort required to achieve it fundamentally transforms the way we do business. ISO 9001 is ideally suited to the complex, people-intensive challenges of running a hospital.”

 

ISO 9001 is the most widely-accepted quality management system in use around the world, and is quickly gaining acceptance among US healthcare providers as a foundation for their quality and patient safety programs.

 

“Littauer has worked hard to achieve this certification, and they have done so with unwavering commitment from their top leadership to make their hospital the best it can be,” says Patrick Horine, President of DNV – GL Healthcare. “ISO certification isn’t just an award or trophy for something you’ve done, it’s public evidence that you are at the top of your game with an obvious plan in place to make excellence an every day objective.”

 

ISO 9001 brings science to the art of caregiving; it helps to standardize processes around things that are proven to work, by the people doing the work, thus empowering frontline workers while creating an environment of predictability for the entire organization.

 

The ultimate impact of ISO within hospitals is the reduction or elimination of variation, so that critical work processes are done consistently and the “best ideas” aren’t held by one person or one department, but are ingrained in the organization itself. Businesses that implement ISO do so for both the internal and external benefits.

 

Internally it helps staff create clear and consistent processes of patient care, and ensure that progress is constantly being made toward specific quality objectives. Externally, it tells the public, as well as insurers and regulatory agencies, that the hospital is not only talking about quality, but is pursuing it with discipline and transparency.

 

“ISO 9001 is like sheet music for an orchestra; it gets everyone on the same page and helps us achieve our objectives,” says Waghorn. “We are honored to accept the DNV certificate of accreditation on behalf of Nathan Littauer Hospital and Nursing Home. This is not a certification that can be achieved by a single person or department; rather, it takes the effort of an entire workforce. This certification truly symbolizes our commitment to a culture of safety and quality.”

 

About DNV GL

DNV GL Healthcare, with offices in Cincinnati and Houston, is a division of DNV GL – Business Assurance, part of the DNV GL Group, an independent foundation dedicated to safeguarding life, property and the environment. Globally, DNV GL – Business Assurance has more than 100 offices and is one of the world’s leading certification, assessment and training companies. For more information about DNV hospital accreditation, visit www.dnvglhealthcare.com.

About Nathan Littauer Hospital & Nursing Home

Nathan Littauer Hospital and Family of Health Services serves Fulton, Montgomery, and Hamilton counties in upstate New York with a full-service, 84-bed acute care hospital, 10 primary care centers, a nursing home and a community education center. The hospital was founded in 1894 and has nearly 1,000 employees. Littauer’s medical staff provides well over 130,000 patient encounters each year. For more information, please visit www.nlh.org.